Our standard turnaround time is 12 -> 24 hours depending on each service. In case of rush, just give us heads up but of course, rush fee might be applied
2.
Which file's types do you support?
We support most of the Raw format: Cr2, NEF, JPG... Also, you can use archive files (ZIP, RAR, 7z…) to upload your files. But we recommend individual files for a faster process on our end..
3.
How do I send/upload files to PSVN?
We accept all kind of clouds such as Dropbox, Google Drive, Wetranfer… or request private FTP account
4.
How do I know when my order is being processed?
Once we receive your orders, we will always send a receipt confirmation.
5.
What if I am not satisfied with the output PSVN processed?
In case you receive low quality which does not meet SLA-quality, please feedback to our production email and we will redo without charges
6.
Is my data secure?
Yes, your material will NOT be published or accessible to any third party without your permission.
7.
Do you offer a bulk discount?
Our goal is growing together. That's why we try to set the most reasonable price quotation in order to adapt both individual and corporate clients
8.
How can I pay for the service?
We accept a variety of payment methods: Bank transfer, OnePay, Paypal
